Privacy policy

Last Updated: 30 June 2026

Pulsar Turbo Systems NZ ("we", "us", "our") respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 2020 (New Zealand).

This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website, purchase products from us, create an account, contact us, or otherwise interact with our services.

Who We Are

Pulsar Turbo Systems NZ

Website: https://pulsarturbosystems.co.nz

Email: pulsarturbonz@gmail.com

Information We Collect

We may collect personal information that you provide directly to us, including:

  • Name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Account information

  • Purchase and order history

  • Information provided through customer enquiries or support requests

We may also automatically collect certain information when you use our website, including:

  • IP address

  • Browser type

  • Device information

  • Website usage information

  • Pages visited and actions taken on our website

How We Collect Information

We collect personal information when you:

  • Create an account

  • Place an order

  • Contact us by email, phone, or website forms

  • Subscribe to marketing communications

  • Interact with our website

We may also receive information from trusted third-party service providers that help us operate our business and website.

How We Use Your Information

We use your personal information to:

  • Process and fulfil orders

  • Provide customer support

  • Manage your account

  • Communicate with you regarding purchases, orders, returns, or enquiries

  • Improve our products, services, and website

  • Detect and prevent fraud or unauthorised activity

  • Meet our legal and regulatory obligations

  • Send marketing communications where permitted by law

Marketing Communications

If you choose to receive marketing communications from us, we may send information about products, services, promotions, and updates.

You may unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails or by contacting us directly.

Cookies and Website Analytics

Our website uses cookies and similar technologies to help provide functionality, improve user experience, and analyse website traffic.

Cookies may collect information such as browser type, device information, pages visited, and website usage activity.

Most web browsers allow you to control or disable cookies through browser settings. Disabling cookies may affect some website functionality.

Our website is powered by Shopify. Additional information regarding Shopify's use of cookies can be found on Shopify's website.

Sharing Your Information

We may share personal information with trusted third-party service providers where necessary to operate our business, including:

  • Shopify

  • Payment processors

  • Shipping and courier providers

  • Website hosting providers

  • IT and technical service providers

  • Analytics and marketing providers

We only share information where reasonably necessary to provide our products and services or where required by law.

We may also disclose information where required to comply with legal obligations, court orders, regulatory requirements, or to protect our legal rights.

International Data Storage

Some of the service providers we use may store or process information outside New Zealand.

By using our services, you acknowledge that your information may be transferred, processed, or stored in other countries where those service providers operate.

We take reasonable steps to work with reputable service providers that maintain appropriate security measures.

Security

We take reasonable steps to protect personal information from loss, unauthorised access, misuse, disclosure, alteration, or destruction.

However, no method of electronic storage or transmission over the internet can be guaranteed to be completely secure.

Retention of Information

We retain personal information only for as long as reasonably necessary for business purposes, legal requirements, dispute resolution, and record-keeping obligations.

Your Privacy Rights

Under the Privacy Act 2020, you may request:

  • Access to personal information we hold about you.

  • Correction of personal information that you believe is inaccurate.

If you would like to access or correct your information, please contact us using the details below.

Complaints

If you have concerns about how we have handled your personal information, please contact us first so we can attempt to resolve the issue.

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner New Zealand.

Contact Us

If you have questions about this Privacy Policy or wish to make a privacy request, please contact:

Pulsar Turbo Systems NZ

Email: pulsarturbonz@gmail.com

Website: https://pulsarturbosystems.co.nz